Sub-processors
Last updated: 2026-09-16
Every company that handles a restaurant’s or a guest’s personal data on Matvy’s behalf is listed below. The list forms part of the data processing agreement.
| Provider | What they do for us | Where the data sits |
|---|---|---|
| NeonNeon Inc. | The database. Bookings, guests' contact details and a restaurant's own settings live here. | AWS eu-central-1 (Frankfurt, Germany)Inside the EEA |
| HostingerHostinger International Ltd | The server that runs Matvy and answers when someone opens a page. | European UnionInside the EEA |
| Cloudflare R2Cloudflare, Inc. | Stores the photographs a restaurant uploads to its menu. | Western Europe (WEUR)Inside the EEA |
| ResendResend, Inc. | Sends the guest's booking confirmation and reminder, and the restaurant's own alerts. | United StatesOutside the EEA |
| StripeStripe Payments Europe, Limited (Ireland) | Takes payments: the subscription, and deposits and orders on the restaurant's behalf. Card details never reach Matvy. | European Union, with transfers to Stripe, Inc. (United States)Outside the EEA |
| TwilioTwilio Inc. | SMS and WhatsApp to the guest, where a restaurant has switched it on. Not in use today. | United StatesOutside the EEA |
Transfers outside the EEA
The database and the menu photographs are inside the EEA. The providers marked as outside it are used for sending messages and taking payments; those transfers rely on the European Commission’s Standard Contractual Clauses, or on the EU–US Data Privacy Framework where the provider is certified under it.
When this list changes
Matvy notifies every customer at least 30 days before adding or replacing a sub-processor. If you object on reasonable data protection grounds within that period, you may terminate the affected part of the service without penalty.